Effective communication is key to a healthy organization and it is critical for leaders to have crucial conversations when dealing with both internal and external business partners. Whether it is an emotionally charged argument or merely a difference of opinion, possessing the tools to diffuse potentially disastrous interactions is an invaluable tool.
Crucial conversations is a 4-hour workshop that provides the skills and tools needed to navigate any conversation that involves high stakes, personal agendas, and necessary collaboration. Through exercises and materials, your workforce will be equipped with what they need to deliver on your expectations.
As with all our products, we are able to accommodate our trainings and certifications to your organization's priorities and schedule.